Refund Policy – PSK Tourism LLC
At PSK Tourism LLC, we are committed to providing professional and timely visa and tourism services. Please review our refund policy carefully before placing an order.
1. No Refund After Visa Delivery
Once the visa or any agreed-upon service has been successfully delivered and proof of delivery (such as a visa copy, reference number, or official confirmation) has been provided to the customer, no refund will be issued under any circumstances.
2. Visa Processing Time
Customers are advised to understand that visa approval and processing timelines depend on the respective country’s immigration department. While we strive to meet expected deadlines, delays may occur due to reasons beyond our control. In such cases:
If the visa is delayed but later delivered (even after 1–2 working days), and a dispute has been filed by the customer during that delay, the customer is expected to cancel the dispute once the visa is successfully delivered.
3. When Refund Is Not Applicable
Refunds will not be applicable in the following cases:
- Visa application is rejected by the immigration authority.
- Customer files for cancellation after the visa process has started.
- Customer fails to provide required documentation or delays their response, resulting in visa rejection or delay.
4. Refund Eligibility
Refunds will only be applicable under the following condition:
Visa application is not processed at all and there is no official application submitted to the immigration authority.
5*. Visa Process Timeline*
Visa process takes at least 7-15 business days with Immigration sometime it comes faster sometime it delays depend on immigration working so dispute can not files till 15 working days and no Refund request if visa is under process
6*. Refund Time*
if We agree for Refund it will take 15 working to get refund in your card/acount once we approved. in this case you can not file dispute.
Welcome to E Visa Dubai, a trusted provider of Dubai visa and immigration
services. By availing our services, you agree to be bound by the following terms and
conditions:
- Service Description: “E Visa Dubai” offers professional assistance and
guidance for individuals and organizations seeking Dubai visa and immigration
services. Our services include visa processing, document preparation, application
submission, and related consultancy.
- Eligibility: You must ensure that you meet the eligibility requirements set by
the Dubai authorities for the desired visa category. It is your responsibility to
provide accurate and truthful information throughout the process. We reserve the right
to refuse service if we determine that you are ineligible or if any information provided
is false or misleading.
- Service Fees: Our fees for Dubai visa and immigration services are clearly
outlined on our website or as communicated to you separately. These fees are subject to
change without prior notice. All payments must be made in the designated currency and
according to the provided payment instructions.
- Document Submission: You are responsible for providing all necessary documents
and information required for the visa application process. We will review the provided
documents and may request additional information or clarifications if needed. However,
we cannot guarantee the approval of your visa application, as the final decision lies
with the Dubai immigration authorities.
- Processing Times: While we strive to process your visa application promptly, the
processing times are determined by the Dubai immigration authorities. We are not
responsible for any delays or changes in processing times that are beyond our control.
We will keep you informed about the progress of your application whenever possible.
- Refunds and Cancellations: Service fees are non-refundable once the application
process has been initiated. In the event of a cancellation before the application
submission, a partial refund may be granted at our discretion, deducting any expenses
already incurred. Refunds will not be provided for visa rejections or denials by the
Dubai immigration authorities.
- Liability: While we strive to provide accurate and up-to-date information and
services, we cannot be held liable for any losses, damages, or consequences arising from
errors, omissions, or changes in Dubai immigration regulations or policies. It is your
responsibility to verify the information provided and comply with the requirements.
- Confidentiality and Data Protection: We value your privacy and handle your
personal information with the utmost confidentiality. We adhere to relevant data
protection laws and take reasonable measures to protect your information. However, we
cannot guarantee absolute security, and you acknowledge that the transmission of data
over the internet carries inherent risks.
- Amendments to Terms and Conditions: We reserve the right to update or modify
these terms and conditions at any time without prior notice. The revised terms will be
effective from the date of their publication on our website. By continuing to use our
services, you accept the updated terms and conditions.
- Governing Law and Jurisdiction: These terms and conditions shall be governed by
and construed in accordance with the laws of Dubai Jurisdiction Law. Dubai
Jurisdiction Law. Any disputes arising out of or in connection with these terms shall be
subject to the exclusive jurisdiction of the courts of Dubai.
By availing our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us for further clarification.
