Refund Policy – PSK Tourism LLC

At PSK Tourism LLC, we are committed to providing professional and timely visa and tourism services. Please review our refund policy carefully before placing an order.

1. No Refund After Visa Delivery

Once the visa or any agreed-upon service has been successfully delivered and proof of delivery (such as a visa copy, reference number, or official confirmation) has been provided to the customer, no refund will be issued under any circumstances.

2. Visa Processing Time

Customers are advised to understand that visa approval and processing timelines depend on the respective country’s immigration department. While we strive to meet expected deadlines, delays may occur due to reasons beyond our control. In such cases:

If the visa is delayed but later delivered (even after 1–2 working days), and a dispute has been filed by the customer during that delay, the customer is expected to cancel the dispute once the visa is successfully delivered.

3. When Refund Is Not Applicable

Refunds will not be applicable in the following cases:

• Visa application is rejected by the immigration authority.
• Customer files for cancellation after the visa process has started.
• Customer fails to provide required documentation or delays their response, resulting in visa rejection or delay.

4. Refund Eligibility

Refunds will only be applicable under the following condition:

Visa application is not processed at all and there is no official application submitted to the immigration authority.

5*. Visa Process Timeline*

Visa process takes at least 7-15 business days with Immigration sometime it comes faster sometime it delays depend on immigration working so dispute can not files till 15 working days and no Refund request if visa is under process

6*. Refund Time*

if We agree for Refund it will take 15 working to get refund in your card/acount once we approved. in this case you can not file dispute.